At Padelmajesty (“we”, “us”, “our”), accessible at https://padelmajesty.com, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

1. Who We Are

Padelmajesty operates the website padelmajesty.com, offering an online store for padel equipment and accessories.
If you have any questions about this policy, contact us at:
[email protected]
Address: Abcd, City, Country

2. Personal Data We Collect

We may collect and process the following information from you:

Information You Provide

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order information

  • Account login details (if you create an account)

  • Messages or inquiries sent to us

Automatically Collected Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Cookies and tracking data

Cookies

We use cookies to improve your experience, enable essential site functions, analyse usage, and assist with marketing. You can manage cookies through your browser settings.

3. How We Use Your Data

We process your personal data to:

  • Fulfil and deliver your orders

  • Manage your account and provide customer support

  • Send order confirmations and updates

  • Improve website functionality and user experience

  • Analyse website performance

  • Prevent fraud and ensure security

  • Comply with legal and tax obligations

We do not sell your personal data.

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to complete your purchase

  • Legitimate interest – improving services, preventing fraud

  • Consent – for email marketing or non-essential cookies

  • Legal obligation – complying with tax and accounting laws

5. How We Protect Your Data

We use industry-standard security measures, including:

  • SSL encryption

  • Secure hosting environments

  • Access restrictions

  • Encrypted payment processing handled by reputable providers

We do not store full credit card information on our servers.

6. Sharing Your Data

We may share necessary information with trusted third parties such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics services

  • Customer support tools

These partners only process your data as instructed by us and follow GDPR requirements.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact [email protected].

8. Marketing Emails

We send marketing communications only if you choose to opt in.
You can unsubscribe at any time through the link in our emails or by contacting us.

9. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure it is protected by:

  • Standard Contractual Clauses (SCCs)

  • EU–US Data Privacy Framework (where applicable)

  • Other GDPR-compliant safeguards

10. Children’s Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
[email protected]
Address: Abcd, City, Country